Author: Christopher Elliott

It costs airlines nothing to reserve passengers a seat, but they’re making billions a year from it.

There’s a growing consensus that leaning back is a no-no under almost all circumstances. We’re simply out of room.

Passengers have different opinions on who should get grounded. And they are not shy about creating their own no-fly list, sometimes on the fly.

Another airline service meltdown is coming. It’s not a question of “if,” but “when” it will happen. Here’s what should you do about it.

Automation may support basic travel bookings, but observers say it has yet to prove itself when it comes to fixing some problems.

The travel industry has been holding on to your money longer. Prying it loose may not be easy, but I have a few strategies to get your refund quickly.

Travelers are uncertain about their upcoming plans. There’s a sense that anything could happen. It might be as busy as predicted, but maybe not.

Thousands of Americans are scrambling to get passports during a time of record delays.

Tasmania, Australia, is more than 10,000 miles and 15 time zones from New York and an 11-hour ferry ride from Melbourne, the nearest major city.

Do-overs may be expensive to a company, but they are even more expensive when companies don’t do them.