Author: Frances Yue, USA TODAY

AI-powered software Cogito aims to improve customer service agents’ emotional intelligence. Basically, the computer helps them to be more human.

Scooters gain in popularity due to its convenience, but draw criticism over safety concerns. Cities and companies are coming up with solutions.

CEOs on the full Comparably list include Google’s Sundar Pichai, Amazon’s Jeff Bezos and Apple’s Tim Cook.

Uber Eats has collected the most popular and the weirdest delivery requests it received this year. Here are some of the best.