Kim Harrison was traveling to Washington, D.C. to advocate for improvements to mobility. Her wheelchair was damaged by Southwest Airlines on the way.
Author: Zach Wichter, USA TODAY
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Lindsey Wells said damage to her power wheelchair left her uncomfortable during a vacation and hesitant to fly again.
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Stephanie Groce said wheelchair damage is unacceptable for travelers with disabilities and airlines need to do better.
‘Keep it safe’: Flyer asks airline to do better after damage to her first power wheelchair
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