Australia’s consumer commission said in legal proceedings that Qantas, the country’s national carrier, had sold tickets for routes it never intended to fly.
Tag: Consumer Protection
Meet the Man on a Mission to Expose Sneaky Price Increases
Edgar Dworsky has become the go-to expert on “shrinkflation,” when products or packaging are manipulated so people get less for their money.
How Europeans Are Responding to Exorbitant Gas and Power Bills
High energy prices in Europe are upending people’s lives. While some are installing solar panels, others are stoking their wood-burning stoves.
While You Weren’t Looking: Revised Airline Policies May Make Flying Better
Four years after a man was dragged from a plane, amended rules regarding involuntary bumping and oversold flights are about to be enacted. And there are more changes to come.
Consumer Groups Target Amazon Prime’s Cancellation Process
A Norwegian group filed a complaint with regulators, saying Amazon had deliberately made it difficult to end memberships to its Prime service. Groups in Europe and the U.S. back the effort.
9 Hand Sanitizers May Be Toxic, F.D.A. Warns
The warning applies to nine lines of hand sanitizer manufactured in Mexico that contain methanol, or wood alcohol, which can be dangerous, the agency said.
Lawmakers Propose Making E-Commerce Companies Liable for Counterfeits
A bipartisan House bill aims to stem the flow of fake goods from China by putting pressure on companies like Amazon.
Google Misled Consumers Over Location Tracking, Australia Says
The company did not disclose the need to disable two different Android settings to stop data collection, regulators said in a lawsuit.
What Passengers Need to Know After the Boeing 737 Max 8 Crash
To help worried travelers determine what plane they are scheduled to fly on, and their rights if they choose not to board, we talked to airlines, passenger advocates and insurance experts.
5 Children Die of Food Poisoning in Pakistan, Spurring Food Safety Concerns
In Karachi, five children from one family died of food poisoning on Friday, the latest of several incidents causing an outcry over lax enforcement of safety laws.